Computer operators oversee the operation of computer hardware systems, ensuring that these machines are used as efficiently and securely as possible. They may work with mainframes, minicomputers, or networks of personal computers. Computer operators must anticipate problems and take preventive action, as well as solve problems that occur during operations.
The duties of computer operators vary with the size of the installation, the type of equipment used, and the policies of the employer. Generally, operators control the console of either a mainframe digital computer or a group of minicomputers. Working from operating instructions prepared by programmers, users, or operations managers, computer operators set controls on the computer and on peripheral devices required to run a particular job.
Computer operators monitor the control console and respond to operating and computer messages. Messages indicate the individual specifications of each job being run. If an error message occurs, operators must locate and solve the problem or terminate the program.
Operators also maintain logbooks or operating records that list each job run and events that occur during their shift, such as machine malfunctions. Other computer operators perform and monitor routine tasks, such as tape backup, virus checking, software upgrading, and basic maintenance. In addition, computer operators may help programmers and systems analysts test and debug new programs.
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